(Merchant is using Clover/First Data)

YOU: Oh, great! How are you finding it?

If happy:

Do you know anyone who would be interested in getting set up with Clover?

(If referral, continue to lead form)

(If no referral, thank them for their time and end call below)

If not happy:

Sorry to hear that. I’m in sales department. In the future, you can try 1-888-263-1938 for troubleshooting or billing issues. You could also try your account manager (whoever you signed up with). Thanks for your time!